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Disclosure Information

MESSAGES ABOUT TECHNICAL FAILURES

INFORMATION ON TECHNICAL FAILURES DATE OF INFORMATION DISCLOSURE RELEVANT PERIOD
Febraury 25, 2026, from 7:00 MSK, the SmartX application hasn't been available. 25.02.2026 7:00 MSK The information is valid as of now
January 30, 2026, from 11:00 MSK, the mobile application for Android was not available due to a technical failure on the application's side. 30.01.2026 11:00 MSK The information is valid as of now
December 10, 2025,. from 22:45 MSK due to a technical failure on the side of the internet provider Trading system is not available 10.12.2025 22:45 MSK The information is valid as of now
June 19, 2025 г., from 7.43 MSK due to a technical failure on the side of the internet provider (External website and personal account) was not available. 19.06.2025 10.20 MSK The information is valid as of now
March 11, 2024, from 15:10 MSK due to a technical failure on the side of the internet provider Makomnet, some of our services (trading system Matrix, external website, and telephony) may experience significant delays. 11.03.2024 15:50 MSK The information is valid as of now

MESSAGES ON THE ELIMINATION OF TECHNICAL FAILURES

INFORMATION ON THE ELIMINATION OF TECHNICAL FAILURES IN ACCORDANCE WITH THE BANK OF RUSSIA INSTRUCTION DATED 02.08.2023 N 6496-U DATE OF INFORMATION DISCLOSURE RELEVANT PERIOD
Febraury 25, 2026, from 12:00 MSK the service has been restored. 25.02.2026 7:00 MSK The information is valid as of now
January 30, 2026, from 12:15 MSK, the mobile application for Android is available. January 30, 2026, from 12:15 MSK The information is valid as of now
December 11, 2025, from 17:50 MSK the service has been restored. 11.12.2025 17:50 MSK The information is valid as of now
June 19, 2025, from 9:09 MSK the service has been restored. 19.06.2025 10.20 MSK The information is valid as of now
March 11, 2024, from 19:30 MSK the service has been restored. 11.03.2024 20:20 MSK The information is valid as of now

MESSAGES ON THE SUSPENSION OF ACCESS

INFORMATION ON THE SUSPENSION OF ACCESS TO DISCLOSED INFORMATION DATE OF INFORMATION DISCLOSURE RELEVANT PERIOD
There are no events regarding the suspension of access to disclosed information. 19.06.2025 from 19.06.2025 to the present time
There are no events regarding the suspension of access to disclosed information. 29.03.2024 from 29.03.2024 to 19.06.2025

MESSAGES ON THE SUSPENSION OF ACCESS

INFORMATION ON THE RESUMPTION OF ACCESS TO DISCLOSED INFORMATION DATE OF INFORMATION DISCLOSURE RELEVANT PERIOD
There are no events regarding the suspension of access to disclosed information. 19.06.2025 from 19.06.2025 to the present time
There are no events regarding the suspension of access to disclosed information. 29.03.2024 from 29.03.2024 to 19.06.2025
* Applicable for documents and information disclosed since 04/01/2024.

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